home Fix label Telephones label_important Answering Machines

How can I fix my PhoneMate 8800?

I cannot receive or send messages. Keep getting E3 error message.

JeanP, May 2009

home Fix label Telephones label_important Answering Machinesdone

I have the problem twice. Once was a broken belt. I just replaced it with a rubber band.The second time was from the belt (now a rubber band) getting caught under the motor pulley.This time it was not broken but it (the rubber band) was getting old and dry so I replaced it again. All up and running.

Pete in Michigan, April 2020

You need to remove 4 screws ( from the black panel where the tape is) then lift it. You should be able to see two pulleys (1big ,1 small) directly under the panel.

BlacSun, April 2015

Here is a site that offers the belts:

http://www.kenselectronics.com/lists/ansbelt.htm

Jump to phonemate and it gives the belt as SCX6.2

Nancy, October 2010

How did you get to the place where the belt can be seen? I have found a site that sells the belts, but I haven't been able to figure out how to see where it is. Do the screws on the bottom of the machine come out? I have not been able to budge them.

Nancy, October 2010

I have found on our phonemate 8800 that would show an E3 error code had a broken belt on the tape drive motor. I am now trying to find a place to purchase this part that looks like a broken black rubber band.

Jimmy Borck, June 2009