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how can i fix the challenge v18 cordless trimmer?

i used this on sunday -no problem. The power began to fade after an hour or so - i put it on charge for about 3 hours. I tried yesterday and there is no power - both the red and green light on the rear of the battery pack were illuminated. Do i need a new battery anf if so where can i buy one ??
francine clayton, May 2009
link Click here to see other fixes for Challenge.