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Fabric softener drawer filling with water?

When drawer is opened at end of cycle, fabric softener has been used, however this section of the drawer is full of water.

Hotpoint WF840
Ultima, Super Silent
Hannah Llewellyn, May 2009
i have the same thing ive scrubbed the top of the compartment where the water comes through but still no luck. ive seen on other forums that you can unclip the roof to clean it but i cant see how. ive checked the drawer it self which is fine it the roof that is clogged. its pushing water through just not enough to drain it.

abi, May 2010
easy fix.
lift out the blue part of the conditioner compartment and you'll see attached a tube at the end.
clean this out completely.
also check the tube in the compartment is clear.
poke a cotton bud down it to clear it.
if you want to check to see if its worked take the drawer out(blue button at back of drawer) put the blue grid back in the dispenser and fill the compartment up under the tap ,hold the drawer level.
as it gets full you should see water start to flow out the back ,turn the tap off and if its worked the compartment will slowly empty.
these were a big problem for hotpoint and concentrated conditioners will block it regularly.

paul ex hotpoint eng, May 2009
link Click here to see other fixes for Hotpoint Ultima.