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what is wrong with my Hotpoint Mistral fridge freezer?

Fridgefreezer has been working fine until this morning.
Now freezer has defrosted, fridge is warm. freezer is reading -5c and fridge +18c. Can still hear fan working but divide between bottom of fridge and top of freezer is now becoming very hot. Help.
Fiona Gray, May 2009
my freezer temperature gauge is flashing -12 i have put a temperature gauge in the freezer and that is reading -26

keith longhurst, June 2009
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