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how can i remove the back freezer panel in a up side down 437 litre fisher ?

i have a 437 l fisher paykel fridge , the fridge section loses cooling due to the cold air tube icing up which comes from bottom freezer section . when fridge was 6 months old a technician told us the problem . but now its happened again . can you hlep
defrost333, June 2009
Wait until fridge is nearly empty, turn off power at wall & leave door open for at least 12 hours (overnight) this will allow ice build up to melt away. You need to find out why it keeps happening. Maybe something wrong with the defrost circuit not melting the ice away normally.

Lincoln Appliance NZ, June 2009