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why does the temp. in my ge arctica freezer fluctuate?

i have a ge arctica refrigerator, model #PTS25LHPARBB. The freezer temp. fluctuates from 2 deg. to 20 deg. and back and forth. Ice cream melts and the ice melts to a block of ice. The fridge. compartment also changes from 32 to 38. What to look for and how to fix.
Mike, June 2009
Replace the Freezer temperature sensor ~$8.50

Silverado, January 2010
link Click here to see other fixes for GE PTS25LHPARBB.