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How can I fix OKO Lavamat 88840 Update problem?

Machine stopped with wet washing inside, showing C9 in "wash time" display and Pre Wash and Rinse+ flash simultaneously on menu panel. I have drained the machine, opened the door manually and taken out the drain tray and removed debris but machine still shows C9 etc.
Pauline French, June 2009
link Click here to see other fixes for OKO 88840.