Can any one point me in the right direction

Randomly the internal alarm goes of, (esp about 3am!!!) we come down and enter the code and press reset and is stops

The only thing I have noticed is the green light is on, on the key pad BUT on the main panel (just above) the LED is red and is constently on....... my thinking is this should be green

Anyone with any ideas

tfwebdesign, June 2009

the installer has placed a service reminder date into your panel which will keep doing odd things untill you call them out

The Control Panel features three service timers designed to
facilitate the convenient support of service contracts.
Any one, any two, or all three timers can be programmed for
the same or different dates. To disable a service timer simply
program an invalid or expired date. Expired service timers are
automatically cleared when an Engineer code is entered.
Service Timer One - Reminder
Service Timer One is designed to be used as a reminder.
When it expires it turns on high level chime on all eight
zones the first time the panel is set/unset.
Service Timer Two - Nuisance
Service Timer Two is designed to be used as a nuisance.
When it expires it turns on high level chime on all eight
zones every time the panel is set/unset.
Service Timer Three - Lockout
Service Timer Three is designed to be used as a lockout.
When it expires it will turn chime off and the panel will
require an Engineer Reset (see Option 1 page 18 for
details on Engineer Reset).

john magson, February 2010

Thanks Charlie,

We moved in about 2 an half years ago and the alarm was already in, to be honest I think the Alarm was put in when the house was built in 1997

Just need to find some instructions on how to replace the battery.......

tfwebdesign, June 2009

Only a guess but it could be the bsckup battery needs replacing. You have to think on the lines of how old it is.

charlie, June 2009