Look here: http://howtomendit.com/answers.php?id=248480
If it's a 28i it won't have a charging key. If it's a 28i Junior then it may well do, in which case go and grab a new one from your plumber's merchant (Plumb Center, PTS, Graham's etc) on monday morning and then give Worcester a call who will talk you through it - 08705 266241.
Bunslinger, June 2009