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My Softner drawer seems to be blocked?

When I put softner in my drawer (Bosch Classixx 1400 express) it is not getting out and seems to be blocked. I have pulled out the drawer and given it all a really good clean but it's still sitting in there at the end of the cycle...any ideas?
Vicky, June 2009
link Click here to see other fixes for Bosch Classixx 1400.