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How to use the dials on a Whirlpool AWM321?

I have acquired a Whirlpool AWM321 without instructions and find the dials confusing. Also it seems to get stuck between numbers/letters.

Obviously the first dial has temperature which seems straightforward, but then the programme dial is a mixture of numbers and letters. And what is 'rinse hold'?

Can anyone please assist or is it me just being thick?!?!?
Chrys Tovey, January 2006
i have a booklet on the awm321. if you email me your address i can send you a copy. my email address is hazelwebb@aol.com

hazel webb, July 2006
link Click here to see other fixes for Whirlpool.