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the repair man said software problem ?

i just turn it off while on the plane when i landed i turn it on it wont open the repairman said ic but later on they found out software problem but he didnt fix it...im so disappointed what should i do?tnx for your time.replies are very much appreciated thnx
spicy_lightblue, June 2009
If it's under warranty you can get a software update for free.

Adam, June 2009