Hi Dismantle the soap dispensing unit and give it a good clean out. The fabric softener and soappowder bungs up the holes. Give it a good clean and try and blow it out with compressed air if possible. Your local garage can help with this if need be. I did mine and it works great now except I messed up the three pipes going to the fill solenoid valves so if you could let me know the order they go in, I can get it picking up from the correct pre-wash compartment. There are 3 connectors on the solenoids. Yellow, white and green from left to right and I think I have messed up the 3 pipes. How is yours connected? All the best, Tom Harvey
Tom Harvey, March 2006