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My lg kp500 cookie will not operate in any way?

My LG kp500 cookie will not operate in any way after I turn it on , all I see on the lcd screen the lg logo , thats it ! nothing else !. It won't even turn off unless I take the battery out. will appreciate any help given.
J.D., June 2009
If it's still under warranty take it back to the shop so they can arrange a software upgrade.

Adam, June 2009
link Click here to see other fixes for LG KP500.