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my bt studio 3500 I cannot remove base 1 sign?

I can hear a ring tone for an incoming call but cannot hear anyone. We cannot clear the message base 1 from telephone screen. we do not have a multiset only the one phone.
lynda morrison, June 2009
Sorry I do not have the answer but I do have the same problem! have you managed to solve it yet?

Brian, July 2009
link Click here to see other fixes for BT Studio 3500.