the lock on the outside door where i put the toilet cassette has no key and there isno number on the lock.
can anyone give me advice on what to do?
Russell Blundell, April 2012
Take out the pump one screw, in the end of the pump, you will see a blue propeller with a thin screwdriver turne the propeller a number of times it will begin to turn with no effort, that will fix the problem
regards Bill
WILLIAM WRIGHT, July 2010
First of all check that the fuse has not blown and there is power there off the battery. Do not connect it to mains power. Pull the toilet roll holder out and then pullout the housing for it, this will allow you to see the pump that is screwed in position. You can give the pump at knock and it usually will start if not take it out and twist the motor round withe a screwdriver or similar and try again. If this does not work buy a new one off ebay about £10-£20.
steff holmes, October 2009
The toilet has a microswitch in the flush handle and to test it push the flush and the water tank pump should start.
If you are unsure turn on a tap on the sink very slightly but enough to turn on the water tank pump and then push the flush.
If it flushes normally then it is the micro switch which I got off ebay for about £4
paul battleskips, July 2009
Yes mine to, I am trying to sort out how to get the cable out of the c2 c3 toilet cassette . without driving my camper very close to the shop so that they can test the pump.ha any diagrams or idiot charts and info would be gratefully recieved.smudger
smudger, July 2009
has it got a water pump inside if so test it
andy, July 2009
Send email to robertwhiting76athotmail.com
change the 'at' to normal email symbol you can't post proper email addresses on this forum.
Be quick I am away on holiday soon.
Oh! the information file I have is for the bench type C2 only. if yours is not this type then follow instructions below for Thetford site for free downloads pdf or even use the 'ask Thetford' if you can't find what you want.
UK www.thetford-europe.com
Australia www.thetford.com.au (Even get request from Australian campers)
Australia site has stockist list.
HOME PAGE SELECT ENGLISH {if in Australia forget this selection)
NEXT PAGE SELECT CUSTOMER SERVICE (top line)
NEXT PAGE SELECT USER INFORMATION (left of pic) also 'Ask thetford' is on this page.
NEXT PAGE SELECT REPAIR INSTRUCTIONS (left of pic)
NEXT PAGE SELECT BUILT IN TOILETS [top right of pic]
NEXT PAGE SELECT This is where you select your toilet range. Search alll if unsure of type/range
NEXT PAGE PDF Files You should be in the pdf folder list on your Thetford toilet. Start downloading.
To direct link to the Thetford download site type in the following
www.thetford.eu/web/show/id=51498/langid=42
Don't bother for Thetford fridges they tell you for safety reason to take it to a service centre