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electric cooker, DVC 6631, double oven?

my double oven, BEKO electric cooker DVC 6631 will not heat up. The fan seems to be working however there is no heat being generated in the oven. The hobs and the grill is working fine. It is driving me mad and i don't know where to start to fix it!!
Vicky, June 2009
link Click here to see other fixes for Beko.