Hello and asking if someone can help.

Yesterday morning was able to set the alarm as usual. Later in the day it would not set as showing a zone still open. The number indicates it is the up and over garage door. Apart from the door was opened once nothing else has happened during that time. The sensor is in its usual place. I have tried waggling the door etc. Have taken the sensor off and placed it on the contact and also closer to it. But still the zone open display.

The system is early 1990s but was seen by an engineer two years ago as I wanted to move something and he fully tested the system. I have put a call out but will be a week before an engineer can attend on this occasion.

I have tried to omit the zone without success. Enter access code, then setting letter, then press omit, then the zone number either on its own or with a zero in front. Pressing omit seems to make no difference. I do not know if when installed if programmed to 'non omit' that zone.

But curiosity is getting the better of me. Why malfunction without some warning and just like that? Is there anything I could do to try spot what the problem is?

I have the original user manual but have failed to find an installation or engineer manual. The installer is no longer around....

Thanking you in anticipation.

Regards

Fazed, June 2009

Hello and thank you to those who replied and sorry for this delay as I have been away.

For information it turned out that the floor sensor, the part connected to the system, not the item attached to the garage door, had earthed. I was told this can happen to such old units. Why it happens was not known. The item was replaced and all working OK now. Was also told that as earthing the omit feature would not work anyway.

Regards

Fazed

Fazed, July 2009

Fazed, i am surprised you didnt find me searching via Google. The 9800 and 9800 + are my favourite panels from days gone by, i have one in my house, in their day they were probably the best panel out there. I have been to quite a few peoples houses from this site and rectified their problems. Omit permit has to be programmed into the panel, it isnt someone you can just do. Give me a quick call and i will save you some money.
In an ideal situation id say take a picture of the contact and send it to my phone, Contacts do fail,
J 07842 480037 24 hr

J, June 2009

hi
call me i will advise

gerry 07817389252

gerry, June 2009