water not emptying - any suggestions please?

Meera, June 2009

Thanks guys. We followed your advice and it worked like a charm!!

Meera, June 2009

thank you Peccavi - fingers crossed

Meera, June 2009

Clean the filters at the bottom of the machine. They may look clean on the outside but internally I've found them clogged and filthy and this has prevented the machine from pumping out the water. Hope this helps?

PaulE, June 2009

Remove bottom shelf and all filters. Drain machine with cup, bucket & sponge.

Look in lowest point of sump inside machine - Remove single Torx screw and lift off the cover of the drain pump impeller. Remove debris - tweezers will help.

Impeller should rotate freely with slight magnetic resistance. Reassemble.

It worked for me... Good luck...

Peccavi, June 2009