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NEFF Electric, built in fan over - not working at all?

Hi, My NEFF U1721NOGB/02 has stopped working completely. The red temperature indicator light is half on when it should be off which indicates some power. But there are no lights on the contro panel and neither top or bottom ovens come on. Have you come across anything like this? Thanks
Stephen, Billericay, England
Stephen, June 2009
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