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how can i fix my fridge freezer?

Hi i have a hoptpoint frigde freezer model number FF 187 E. The two orange light at the top have come on and the freezer part dont seem to be freezer my food.Can anyone help me in what could be wrong with it
it was workin ok untill my daughter left the door slighly open but that was shut more or less straight away
jane, July 2009