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My Pfaff creative 1469 light comes on, but the machine does not work?

I have taken it to the shop; and to our amazement, they could not find the problem. The sewing machine works at their establishment, but not in my home. Do you have an idea what could be the problem? Thank you, and await your reply.
Jy, July 2009
The only thing I can think off giving your explanation ids that one of the pins in the back of the machine is notn connecting.
Ken

drivewithken, July 2009
link Click here to see other fixes for Pfaff creative 1469.