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how do i unlock my optima xm?

my optima xm alarm has power & all lights are on, but i cannot imput my code, the keypads dont bleep & tamper light is on, I have tried the factory setting code, but nothing.
neil, July 2009
Thanks Kev Bubble, your advice with the removal and reinsertion of the fuses, did the trick.

Woodleigh82, July 2010
open case disconnect battery,disconnect mains,turn power on close case whilst alarm going off when cover secure enter your code

kev bubble, July 2009
Hi Neil, Give me a ring and I can tell you what you can try, it will only cost you a phone call, BUT PLEASE ONLY RING BETWEEN 6pm & 9pm ONLY.

Joe, Alarm Engineer, Skegness, Tel 07525922917, July 2009
link Click here to see other fixes for Optima XM.