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How can I fix my Optima XM burglar alarm?

The control box is showing a tamper fault and the system has gone into lock-down. The key pad will not operate or produce any audible responses. I've turned of the mains power and replaced the battery, the alarm rings briefly then goes into lock down again when I input my code.
Dave, July 2009
Hi Dave, give me a ring and I will try and help you, it will only cost you a phone call, BUT PLEASE ONLY RING BETWEEN 6pm & 9pm ONLY.

Joe, Alarm Engineer, Skegness, Tel 07525922917, July 2009
link Click here to see other fixes for Optima XM.