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How can I reset my Optima XM6?

Just moved house and inadvertently entered the wrong code and now the control panel is on attack mode with a red light on it, and we cannot get it to reset despite pressing the reset button. HELP Please!
Tracey T J, July 2009
Hi Tracey, its easy to sort out over the phone, give me a ring and I will tell you what to do, it will only cost you a phone call, BUT PLEASE ONLY RING BETWEEN 6pm & 9pm ONLY>

Joe, Alarm Engineer, Skegness, Tel 0752 5922917, July 2009
link Click here to see other fixes for Optima XM6.