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sharpe xe-a102 ?

my till has suddenly stated to print only symbols such as x's and z's and other symbols on the till roll .the display is fine and i have gone through the start up procedure many times and the symobls have not changed .
can anyone please help with this problem
maureen, July 2009
How do you set your till up with a . In the price????

Sam, August 2011
Hi.
This is common.
The print wheels are not turning freely, or the hammer is not striking correctly. Make sure you have a fresh ink roller in it (NEVER re-ink the roller) and try it again. If it still gives trouble, then it is usually not worth repairing the printer. Take it to a dealer and get the printer changed.

Mark, July 2009