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How can I repair trevi 300 thermostatic shower?

We are only getting red hot water out of our Trevi 300 thermostatic shower and no cold water.
Have tried taking it apart and broke plastic cir-clip holding the front handle carrier on.
eddie mellors, July 2009
advice and spares can be had from National shower spares on 0845 126 4141 or visit www.showerspares.com

gary, July 2009