I dropped my sat nav go when getting it out of the car, Whenit is charged I can switch it on but all I get is the welcome screen and nothing else but then it will not switch of, i have to wait until the battery runs down, Could anyone tell me if it is repairable and if so where to take it. Or can it be reset and if so how ?

Alan S, July 2009

when i turn it on a large X comes on screen

john w, August 2009

Try using an opened up paper clip to press the reset button, ( on the bottom ).

This should switch the machine off, and may even solve whatever the problem might be.

If nothng else you will be able to switch your sat nav back on again whenever you want.

Arnotticus F, July 2009