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why would the powder draw fill with water but not take detergent down?

my detergent draw fills with water wen i put a wash on but for months now does not take the detergent down? maybe there is some kind of blockage, i havent been able to use the draw for mths and have had to use liquid tablets inside the wash, can u help?
Ms S James, July 2009
assuming the incoming water spray holes are free of mould/gunge does the soap drawer have a divider that you have to change over if you use liquid or soap powder on a main wash program, this can easily be inserted this the wrong way round after a clean .Note pre wash programs also use a different soap drawer hence you may have put the powder in this one not knowing this.
maybe a good idea to remove the hose to the drum and clean out the caked powder
could always use a plastic wash ball filled with powder in the drum

wirecutterman, July 2009
if the pipe is blocked behind the drawer it wont let it through did the water go down

mor, July 2009