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9800 with 9827 - Resetting problems!!?

I have purchased a second hand 9800 scantronic system with 9827 keypad, however it came without codes. I have the manual, which I have followed for a '1st stage reset' (pin method with battery), but this isnt having the desired effect.
The display is blank, only the ac LED illuminates, with the day LED illuminating red upon keypad codes being entered. The keypad alarm tone is on constantly when powered up.
Could it be a faulty battery not giving enough voltage for kick start? or is there something else I should be doing?
Any help or suggestions gratefully appreciated
Nigel, July 2009
My alarm system is over 10 years old work very well till yesterday. I come home lastnight soon I open front door alarm went off. I feed the code to stop the noise. Noise stop but penal showing (bf) I call electrian to check battery which is ok. Please tell me what could be the fault. On the display two extra lights are one Fault and 2nd service. (Scantronic 9827)

MAC, March 2010
nigel

call me i will try to advise over the phone

gerry 07817389252

9am - 10pm

gerry, July 2009
link Click here to see other fixes for Scantronic 9827.