The water cooler has suddenly stopped flowing. I have replaced the filter and the supply from mains appears okay. The ice dispenser is still fine. Is there a solenoid or whatever at the back?

PDiddy, August 2009

I really appreciated your answer and the How to Mend It service. I searched high and low for a solution to our similar Samsung fridge problem.
We have now contacted Samsung service (via Domestic and General) and they have confirmed the fault and extended warranty. Neither Currys nor D&G knew anything about this! Thanks a bunch, particularly since we bought our fridge 4 years and 11 months ago!

pascal, October 2009

5 YEAR WARRANTY FROM THE DATE OF PURCHASE, AND ONLY IF YOU CAN PROVIDE PROOF OF PURCHASE, ...AS I HAVE JUST DISCOVERED
GOING TO BUY A KIT ONLINE NOW

JENNY, August 2009

Spoke with Samsung service - all related to the fridge back panel being a design fault and icing up. They have extended the warranties on these to 5 years, arranged an engineer visit two days hence. I call call that great service

PDiddy, August 2009