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error code 3-380 Xerox DC12?

xerox DC12 error code 3-380 we have 2 of these machines No 1 working OK No 2 has error code 3-380. we have change the print copy cartridge and the IBT from No 1 into No2 and the machine still gives code of 3-380 we change the print cartridge and Ibt from No 2 into No 1 and they work Ok any Ideas please
Norman Guest, August 2009
xerox DC12 error code 3-380 we have 2 of these machines No 1 working OK No 2 has error code 3-380. we have change the print copy cartridge and the IBT from No 1 into No2 and the machine still gives code of 3-380 we change the print cartridge and Ibt from No 2 into No 1 and they work Ok any Ideas please

fred, April 2010
error code 3-380 Xerox DC12?

fred, April 2010