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Not auto defrosting?

My fridge is an intergrated model auto defrost but the back of the inside of the fridge keeps freezing over, the drain hole seems to be clear. It also seems to be giving off a lot more heat that usual. Phillips Whirlpool AMB575/A-K What do you think is wrong. I haven't
pulled the appliance out yet from its housing as this reqs nearly dismantling the kitchen so cannot give any info on what's going on at back.
john, August 2009
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