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how do i get my Vitiras R8 into programming mode?

Hi can anybody assist we had a power failure and my system went into battery backup which totally drained the battery. I have fitted a new one but the system wouldn't set all the PIR's were lighting up as if zones were open, in the end i put the system back to it's factory settings. I can set the system using the factory code 4321 but it won't let me go into the program mode to change the codes ?? anyone help
stewart murray, August 2009
You have to use the Engineer Code, not the User Code as you are using

acorn, August 2009
link Click here to see other fixes for R8.