Thanks for the advice, my iron is the third one I have had and now this one is gone and would be just out of warranty had I bought this one, over $400 new and the steam hose seems to have popped off, the guy who was the Tefal service repaire told Tefal to stick it and now we have no agent I willr never buy Tefl again, good product when works but for over $400 I expected it to last longer I got better value from a cheap steam iron from Aldi didnt iron a well but lasted longer
Leanne, August 2009