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tricity bendix elec. cooker not heating properly?

our cooker is working but taking ages to heat up and doesn't reach correct temperature - can anyone help?
steven smith, August 2009
Both ovens get too hot when set at a given tenperature. Thermostats work correctly even though the temperature reached is higer than that set.

Thank you. George.

Tricity Bendix Model: SE501/1W

George, October 2009
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