The ink cartridges required changing and I replaced ink with a cheaper version on 3 out of the 4 colours. The display is showing that it does not recognize the ink and suggested replacing them with the recommended brand. I replaced with the recommended brand and now 2 out of the 4 inks are still not recognized. I was told that the inks should not have been mixed when changing cartridges even if one of the cartridges had not finished it would have been better to change all cartridges to the same brand. Is this true and if so how can I resolve this problem?

Jackie, August 2009

Hi, the print cartridges being mixed should not raise a problem in itself. The easiest way to sort the issue is to take a look on ebay and invest in the relevent chip resetter for the cartridges. These are about £10 - £12 and should sort the problem.

Steve1002, September 2009