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How can I fix my diplomat oven?

I have a diplomat gas oven which is about 2 months old, the problem is that when I ignite the oven, the flame is very low and when I increase the dial the flame does not increase and I am unable to bake anything as it is not hot enough.
Please can you advise me on what the problem is.
Many thanks
Ash
Ash, August 2009
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