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how to fix my phone line?

I have internet service through my phone service, but I can't call out on my regular phone or receive calls. when I call my home number it gives a busy signal.
How it is possible to still have internet access and no phone service?
dorothy quinn, August 2009
It is possible because they use different frequencies and thus can coexist on the same pair of wires.

Call your phone company.

T, September 2009