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i have the green light on but the TomTom won't turn on?

when i connect the TomTom sat nav to the power i have the green light on but the TomTom won't turn on
denise, September 2009
Hi, try to reset your sat nav, its realy tiny little button behind, saying ,RESET, and you may need needle for that, but need to be on charger first, I had same problem and my works now, hope this will help, Melanie

melanie, October 2009
link Click here to see other fixes for TomTom.