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frigidaire frontload softener dispenser not flushing?

The softener in the dispenser is not being flushed/released into the wash.
When the wash is finished, the softener solution is still in the dispenser.
Don't know yet if the same is happening to the bleach dispenser. The
detergent dispenser is fine. I already contacted Frigidaire and they said
the water line may be clogged and to brush clean it out with hot water;
I did and it didn't fix the problem. This is a front-load gallery series
model GLTF1040AS0. What/were to check?
Thanks!
Andy, September 2009
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