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HP470 PROBLEM :(?

I AM HAVING TROUBLE...I HAVE HAD THE HP470 MOUNTFIELD FOR 2 YEARS NOW AND I PULLED THE CORD TO GET IT STARTED SEEING AS ITS A PETROL PUSH KIND...
AND THE CORD IS NOT GOING BACK INSIDE..WHAT CAN I DOOO
AMIR, September 2009
link Click here to see other fixes for Mountfield.