Hello, I've just started having problems with my Dyson. it was working fine, all the filters on it were new. I had just finished cleaning out my little furries and hoovering up loose hay and bedding, then went on to continue hoovering the louse with no problem. I was cleaning the kitchen afterwards and this is when the hoover started to make a really bad noise and smell.

I have since opened up the Dyson and discovered there seems to be a problem with the motor. Could someone please tell me if there is a way to open up the motor housing? The motor looks like this: http://ukvacuumspares.cardpayment.net/Merchant2/merchant.mv?Screen=PROD&Store_Code=1&Product_Code=666701

I can see some inverted screws, by which I mean I see the tapered end but the actual head is inside the housing. So how else would I open it up?

Thank you for your consideration.

Sheepdisease, September 2009