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TomTom iq uk and europe routes red screen and says unit is unable to disp ?

new TomTom, used twice, now saying wont display the maps on my device, sends me to next screen and only allows me to select the only map option i have, the one it came installed with then reverts to red screen and states unable to display said map on my device! help, i need this to travel with in 36 hours!!!
viki g, September 2009
link Click here to see other fixes for TomTom.