My usb memory stick has accidentally fallen down on to a wooden floor from about five feet height, and then afterwards stopped working. There is no more flashing of lamp inside the removable drive. The usb fitting also seems to fit loosely to the computer socket. What has happened to it? How can it be repaired? At least how can i retrieve the data in it?

Dr Saw Hla Myint, September 2009

The end of my memory stick which is to be inserted in the computer has gone wobbly and won't go into the usb drive.
I can not access any of my documents.

Sophie Jacklin, November 2009