Hello. I have a Lavamat 72630 which has been excellent. But it 'groans'. Not the main motor, and not the outlet pump, but the noise I have tracked to the outlet pump assembly! It does it frequently through the washing cycle. Should I replace the whole outlet-pump assembly? I'm in France so a suggestion (in UK) where to get parts would also help.

Ken Tickle, October 2009

By "outlet pump assembly" I take it you mean the pump/filter housing. Drain the machine, take out the filter & see if there is anything lurking in there, like coins, buttons or any other foriegn object that could interfere with the pump impellor. My bet is that the pump drive end bearing is worn, the shaft is slack, & this is causing the noise. Only remedy for a worn pump is replacement. Try Whitegoods UK for spares, alternatively there are plenty of spare parts on available on ebay.

Mike, October 2009