Oven stopped working, spoke to NEFF who told me the oven heater element had failed.
I have a new element how do I change it? Do I remove the 6 screws on the fan guard inside the oven and then swap over the elements. Or do I have to take the oven out of the carcase and work on the back of the over to put the new element in?

Mike Collins, October 2009

Hi Mike

My element is broken also but I can't remove two screws as they have lost their heads! I need a screw getter outer now! I found this video on how to do it. Great website. Good luck. Don't forget to switch off the power to the oven before replacing it.
http://www.5min.com/Video/How-to-Replace-Neff-Fan-Oven-Element-118164830

Marion, October 2009