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halogen Oven - Infra-red Light has failed?

On this wonderful oven, only 9 months old, the Power light is on the Heat Light is on, but no Infra-red light and no cooking occurs. Can we buy a part and fix it?
Anna Duncan, October 2009
Take it back - under guarantee

Steve, October 2009
Is it not still under warranty?

tim, October 2009