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my sime boiler is heating water ok but the central heating part wont start?

the central heating part of boiler wont fire up. the room thermostat appears ok.theres a expansion tank on rear of boiler may need some air added like lastyear. would a low level of water or air stop it from firing up ???.also the pump doesnt feel like its pumping.but until i can get it to start up i cant really tell
nigal glanville, October 2009
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