I have the above hoover and when I take the pipe off to clean the stairs etc it loses suction, but in an upright position it is ok, can you help me please,, woman on their own.. help

Linda, October 2009

I have a DC07 also it happened to mine and it turned out that the pipe had a tear i taped it up cleaned all the filters and this solved the problem

Danny, October 2009

Hi Linda
I'm Neil, Most of these dc upright hoovers have a removable plastic angle at the lower right hand side that (should) slides on a rubber 'O' ring between 2 ports one being uprigt the other normal hoovering.this part with use tends to jam as dust builds up,this will also cause the hoover to become difficult to pull handle down at times.
remove angle clean slide and spray with pledge around rubber. o.k.

neil, October 2009

There's a strong probability that the hose has a split in it and air is entering through the hole. Examine your hose.

Peccavi, October 2009